Privacy Policy

Privacy Policy

1. INTRODUCTION

This privacy policy is complementary to, and should be read and understood together with, the terms and conditions of use of the Agricoat website. References to Agricoat in this Privacy Policy shall be deemed to include the relevant legal entity operating the website and online store.

2. THE GENERAL PRINCIPLES OF OUR PRIVACY POLICY

2.1 This privacy policy outlines how we treat your personal information collected electronically when you use the Agricoat website (the “Site”), register or apply online for any Agricoat products or services, or contact Agricoat electronically.

2.2 Agricoat respects your privacy and takes care to protect your personal information and to keep it confidential.

2.3 When dealing with your personal information, we apply the following principles:

  • 2.3.1 Agricoat will take all reasonable care to protect your personal information, subject to legal obligations that we may be subject to.

  • 2.3.2 Agricoat will not use your personal information contrary to any enforceable legal provision and will seek your permission where required.

  • 2.3.3 By using the Site, registering or applying online for Agricoat products or services, or contacting Agricoat electronically, you provide your express written permission to share your personal information within Agricoat for purposes related to its business activities. This consent may be revoked in writing at any time.

3. WHAT DO WE MEAN BY PERSONAL INFORMATION

Personal information refers to information that identifies or relates specifically to you, such as your name, age, identity number, marital status, language, contact details, or any other information you use to register for the website. This also includes related information you provide to us.

4. HOW WE COLLECT YOUR PERSONAL INFORMATION

Agricoat collects your personal information whenever you use the Site, complete an application form, contact Agricoat electronically, or use one of the products, services, facilities, tools, or utilities offered on the Site.

5. WHY WE COLLECT AND USE PERSONAL INFORMATION

5.1 To ensure your use of the Site and products or services is effective, Agricoat collects personal information for the following purposes:

  • 5.1.1 To process your instructions or requests.

  • 5.1.2 To meet your needs by collecting and analyzing your personal information, enabling personalization of services.

  • 5.1.3 To conduct market research.

  • 5.1.4 To provide your details to sellers of products and/or services you wish to inspect or purchase.

  • 5.1.5 To contact you in the future at your request.

  • 5.1.6 To conduct academic research aimed at improving Agricoat’s offerings. Information may be shared with third parties such as researchers but will be depersonalized to maintain confidentiality.

5.2 Agricoat will not sell, rent, or provide your personal information to unauthorized third parties for their independent use without your consent. Consent can be withdrawn at any stage.

5.3 Your personal information may be stored outside the region or country in which you submitted it.

5.4 In the event of business arrangements involving third parties, customer information may be transferred as a business asset.

5.5 Non-identifying aggregate data may be used for upgrading the Site and improving user experience.

6. PROTECTION OF YOUR PERSONAL INFORMATION

6.1 Agricoat values your information and takes reasonable steps to protect it from loss, misuse, or unauthorized alteration. Data is stored in safeguarded databases to ensure confidentiality.

6.2 Users are responsible for keeping their access credentials (username, password, PIN) confidential and secure.

6.3 Agricoat cannot be held responsible for security breaches on your electronic device due to inadequate virus protection or spyware.

7. CORRECTION OF PERSONAL INFORMATION

To update or correct your personal information, you can email us at info@agricoat.co.za

8. PERSONAL INFORMATION HELD BY OR DISCLOSED BY YOU OR AGRICOAT TO A THIRD PARTY

Agricoat is not responsible for the privacy practices of third-party websites linked to or facilitated by the Site. Users should refer to the privacy policies of such third parties.

9. COOKIES

Agricoat uses cookies to enhance user experience. Cookies save information to recognize returning users and provide tailored services. Browsing preferences and past history may also be collected.

10. CHANGES TO THIS PRIVACY POLICY

10.1 Agricoat may amend this privacy policy from time to time. Material changes will be communicated within a reasonable time.

10.2 The current version of the privacy policy will govern your rights and obligations whenever you access and use the Site.

11. WHICH LAWS APPLY TO THIS PRIVACY POLICY

This privacy policy is governed by the laws of the Republic of South Africa. You consent to the jurisdiction of South African courts in any dispute arising out of or in connection with this privacy policy.